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Unable to find an answer to your question in our Knowledge Base? Contact us by email and use this form (preferred method) or contact us by phone

Support Hours:
By phone: 888-812-9402
Mon-Fri, 9am-5pm Pacific Time
Sat-Sun, 11am-4pm Pacific Time
(We're closed on most US national holidays.)

Pure Networks now offers priority phone support for Network Magic purchasers. Simply call our main support phone number and follow the directions.